Effective Date: January 02, 2025
Thank you for choosing Team SanMo Ltd/https://sanmo.uk. We strive to provide services and products of the highest quality. However, due to the nature of our offerings, all sales are final and non-refundable. Please review the details below to understand our policy in full.
1. No Refunds
- Immediate delivery/consumption: Our services (or digital products) may be provided instantly upon purchase; therefore, we are unable to offer refunds once payment has been processed.
- Digital goods or services: As these are intangible items, it is not possible to “return” them in a similar manner as physical products.
2. Exceptional Circumstances
While we maintain a strict no-refund policy, we understand unique issues may arise. If you experience any technical or billing problems directly caused by Team SanMo Ltd, please contact us at support@sanmo.uk. We will assess each matter on a case-by-case basis and may offer remedies at our discretion.
3. Chargebacks
If you initiate a chargeback with your card provider or payment platform, please note we reserve the right to suspend or terminate your account until the matter is resolved. In most cases, chargebacks result in immediate cancellation of your access or license rights to our products/services.
4. Policy Updates
We may update or modify this Refund Policy at any time. Any changes will be posted on this page with a new “Effective Date.” By continuing to use our services after the posting date, you agree to the revised terms.
5. Contact Us
If you have any questions, concerns, or requests regarding refunds or this policy, please contact us at:
Email: support@sanmo.uk
Address: 128 City Rd, London EC1V 2NX, UK
Phone: +447418347287